Business Analyst

At Franklin Templeton Investments, we are dedicated to delivering strong results and exceptional service to clients, team members and business partners. Over 9,000 employees working in 60 offices around the world are dedicated to servicing investment solutions for our clients in more than 150 countries. For over 65 years, our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.

Business Analyst

Workplace: Poznań

This position serves as the conduit between IT and Franklin Templeton sales teams; translating business needs into IT requirements. You will be involved in ‘end to end’ system improvements, creating and optimizing both system and business processes, as well as supporting international sales teams with training and best practices.

Key responsibilities for this position are:

• Carrying out ‘end to end’ system improvements, including requirement analysis, design, testing and business rollout
• Having a full understanding of sales team system needs, with a focus on CRM
• Understand and create/optimize business processes
• Define and optimize system processes
• Collaborating with the business, developers and other change teams
• Working on multiple projects/initiatives following the agile methodology, across the international business
• Working with developers to resolve system bugs and completing ad-hoc tasks
• Conducting training of new and existing functionalities for internal users
• Build relationships with users and management to implement processes, drive system usage and move changes forward

The Ideal Candidate:

• Higher education (IT or Business related an advantage)
• At least three years’ experience in a similar role
• Experience leading/contributing to project development (with Agile experience an advantage)
• User Support and training experience
• Experience in system analysis, excel, workflow tools (JIRA or similar)
• Very good command of English, both spoken and written
• Independent, Committed, Self-Motivated, Organized
• CRM exposure/experience an advantageExperience creating and defining system and business processes an advantage
• Open to occasional travel
• Able to attend calls in the early morning or late evening on occasion if needed

Our Teams Offers:

• Work in an international environment, learn about other cultures and interact with staff from different parts of the world
• Employment in a mature company with an established position on the world market and competitive remuneration
• Personal development, including Agile training and other opportunities
• The ability to implement your own ideas and create innovative solutions
• Global company exposure through project meetings, hosting training sessions and sales team engagement

We Offer:

• Attractive location (Andersia Tower)
• Benefit package: medical insurance, Life Insurance, Assistance Package, Employee Assistant Program,
• MultisportCard, Staff investment program
• Stable employment conditions
• Free gym in your office
• Friendly and supportive working environment
• Participation in international projects
• Possibility to lead or support Charity Events

Wszystkie oferty znajdują się na naszej stronie internetowej: www.franklintempletoncareers.com

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Cenimy rodziców. Są ważną częścią różnorodnej i inkuzywnej kultury Franklin Templeton. Dlatego staramy się zapewnić wielowymiarowe wsparcie tak, by mogli spełniać się w swoich życiowych rolach.