Transfer Agency Senior Manager with Italian, hybrid, Assistant Vice President

Who we are looking for

The major focus of this role is to manage Transfer Agency process in line with the departmental strategy and team resources in the Poland location. Individuals must have an understanding of service requirements, processes and procedures for fund administration.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

What you will be responsible for – Primary Responsibilities

Leadership:

• Responsible for the achievement of specific department performance targets and objectives
• Exercise operational oversight within the department and make sound operational decisions
• Contribute to the development of the organization in terms of financial planning, business strategy, service offerings and HR policies
• Create and drive a culture of strict adherence of all Corporate and Departmental procedures.
• Provide leadership and support to the department managers necessary for ensuring their teams are organized & working as efficiently & controlled as possible

Resource Management:

• Identify and secure resources required by the department and ensure effective utilisation
• Ensure that Transfer Agency is properly resourced both in terms of people and technology whilst complying with agreed budgetary guidelines
• Actively support the overall organization and Transfer Agency Training Plan
• Assist more senior colleagues and deputise in their absence
• Utilise management information to assist in managing both clients and resources
• Focus on development opportunities for your direct reports and ensure a focus on non-operational management within the department
• Using corporate PPR tools, actively participate in the performance appraisal process and monitor overall timeliness of completion for the entire team with your direct reports

Risk and Regulatory:

• Ensure compliance with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of the organization
• Promote risk awareness, assessment and control within the department
• Drive the development and implementation of appropriate procedures to meet internal control and external compliance/regulatory requirements
• Understand the risk environment within the department and manage appropriately

Communication:

• Provide regular feedback to managers and more senior colleagues with regard to Transfer Agency operations
• Lead and contribute to operational, client, risk, audit and regulatory meetings as required

Change Management:

• Initiate and oversee tasks within a continuous improvement drive to ensure that the Department is efficient and seen as customer and quality driven
• Provide support during the implementation of change
• Ensure participation in the completion and implementation of department wide projects and lead local team initiatives
• During the course of normal day to day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Highly numerate
• Education & Preferred Qualifications
  Comprehensive procedural, technical and product knowledge of the Transfer Agency business is required. This should be complemented with a strong understanding of Fund Accounting, Custody and Regulatory background to Funds Industry.
• Comprehensive knowledge of systems, including Microsoft Office applications, is required
• Business related degree preferable
• Fluent English
• Very good Italian
• Degree in Accounting or Finance or Business related area
• ACCA/CIMA/ACA/CPA qualified or part qualified an advantage
• Typically candidate for the AVP role will have 6-8 years of experience with at least 4 years specific relevant experience managing a large team in a senior managerial capacity within the fund industry, alternative industry an advantage

What we value – these skills will help you succeed in this role

• Excellent communication, organizational and planning skills
• Ability to work to deadlines in a fast paced environment
• Excellent people management and leadership skills
• Ability to proactively work under own initiative
• Attention to detail and concern for quality

What we offer

• Permanent contract of employment from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• VIP medical package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Employee savings plan
• Multisport Card
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Technical or leadership career pathway

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers