LOCATION:
Krakow, Poland
ALTERNATE LOCATION
Remote from Poland or Portugal
AREA OF INTEREST
Customer Experience
JOB TYPE
Professional
TECHNOLOGY INTEREST
*None
JOB ID
1353489
Do you want to join a team of specialists working on the automation of ITSM process flows? The Smart Bonding Team engages with Cisco customers and partners all over the world to enhance their ticket resolution experience.
We use the latest Cloud Technology to integrate with service partners automating the sharing of processes, data, and workflows in real-time by eliminating manual practices and bottlenecks, driving significant operational efficiencies that are scalable and re-usable. Smart Bonding establishes a real-time, collaborative connection between the Cisco ticketing systems and that of our partners and customers. This creates a continuous and interactive customer support experience, minimizes network downtime, and enhances partner, customer, and end-user satisfaction.
As a Project Manager & Implementation specialist you will support Smart Bonding Operations across the entire portfolio of service delivery capabilities, including:
Qualification Requirements
Nice-to-have Requirements (not mandatory)
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!
Zamieszczona oferta pracy jest efektem współpracy Fundacji Mamo Pracuj z pracodawcą. Przed aplikacją do firmy samodzielnie sprawdź warunki zatrudnienia.