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Technical Consulting Engineer Security – Secure Endpoint (AMP)

  • Wymiar czasu: pełny
  • lokalizacja: Kraków i Warszawa i Gdańsk
  • Data ważności oferty: 09.11.2023
Cisco Systems

Technical Consulting Engineer Security – Secure Endpoint (AMP)

LOCATION:
Krakow, Poland

ALTERNATE LOCATION
Warsaw; Gdansk

AREA OF INTEREST
Security

JOB TYPE
Professional

TECHNOLOGY INTEREST
Internet of Everything, Networking, Security

JOB ID
1404209

Join Cisco’s team in Krakow, Poland as a Technical Consulting Engineer and be a part of a team that supports the Cisco Secure Endpoint platform.

Cisco has consistently been recognized as a Great Place to Work, and for good reason. Our company culture is centered around our people, and we strive to create a positive and supportive work environment for all employees. We also understand the importance of work-life balance and offer a hybrid work arrangement to ensure our employees have the flexibility they need. If you are not based in Krakow, we offer assistance with relocations to make your transition to our team as smooth as possible.

In this role, you will be supporting our Cisco Secure Endpoint product, a comprehensive solution for securing endpoint devices including laptops, desktops, and mobile devices. You will be responsible for providing technical support to customers using Cisco Secure Endpoint on a variety of operating systems including Windows and Linux. Excellent customer service and customer experience skills are essential.

Key responsibilities:

  • Troubleshoot technical issues related to Cisco Secure Endpoint
  • Respond to customer inquiries and assist with the deployment and configuration of the product
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

Required Qualifications:

  • Strong technical background in IT support, with experience troubleshooting issues in Windows and Linux
  • Knowledge of computer networks and security protocols
  • Experience working with security certificates
  • Customer-focused with excellent communication and problem-solving abilities
  • Passion for technology and security

Suggested Qualifications:

  • CCNA certification or other relevant IT certifications such as CompTIA A+, CompTIA Linux+, CompTIA Network+
  • CCST Cybersecurity and CCST Networking
  • Microsoft Certified: Solutions Expert (MCSE) or Certified Information Systems Security Professional (CISSP)
  • Linux Professional Institute Certification (LPIC) or other Linux troubleshooting certification
  • Python for Network Engineers: Network Programmability and Network Automation certification or other Python network automation certification
  • Amazon Web Services Certified Solutions Architect

If you are a motivated and skilled Network Security Engineer looking for a challenging and rewarding opportunity at a leading tech company, we encourage you to apply for this hybrid work role at Cisco in Kraków, Poland. We offer assistance with relocating to Kraków, and we are confident that you will thrive in our dynamic and supportive work environment. Join our team and work with cutting-edge technologies to help secure endpoint devices and protect against cyber threats.

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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