Technical Consulting Engineer – Network Services Orchestration

Technical Consulting Engineer – Network Services Orchestration

LOCATION:
Krakow, Poland

AREA OF INTEREST
Engineer – Network

JOB TYPE
Professional

TECHNOLOGY INTEREST
Networking, Service Provider, Wireless, Mobility

JOB ID
1399669

What You’ll Do?

In this role you will support Cisco Network Services Orchestration, our industry-leading orchestration platform for hybrid networks. It provides comprehensive lifecycle service automation to enable our customers to craft and deliver high-quality services faster and more easily. Also, you will be given the opportunity to support other automation/orchestration Cisco solutions built around NSO.

You will also have exposure to Linux systems, network programmable environment as well as containerized software environments, while providing support to our customers across the globe.

Who You Are

Problem solver: You know how to tackle problems. You are analytical in your approach.

Empathy: You’re able to keep customers happy and stress levels down during difficult situations. You dream about customer success.

Technical Savvy: You seek to be an authority in your technology field.

Here are some of the skills we look for:

• Basic to intermediate level of knowledge in Linux systems (Install, navigate, file management, system administration, etc).
• Familiarized with network progammability and network orchestration concepts.
• Communication: You have excellent written and verbal communication skills (in English).
• Education: You are Bachelor or Master in Engineering, Computer Science or have similar experience.

We’ll be very impressed if you can also show some of these:

– Cisco Certifications – DevNet, CCNA or CCNP

• Familiarity with the Cisco product Network Service Orchestrator (NSO)
• Familiarity with Yang data modeling language
• Familiarity with NSO Service development
• Linux Troubleshooting and system administration skills (hardware failure, network failure)
• Linux system administration certifications (LPIC, RHCSA)
• Basic networking knowledge (CCNA-level)
• Netconf
• Restconf
• JSON/RPC
• Container-software (Docker, Kubernetes)
• Java programming
• Python programming
• Erlang coding language
• Familiarity with routers from different vendors such as Cisco, Huawei and Juniper
• Experience in a similar customer support role

What’s in it for You?

• You will become industry leading top networking automation/orchestration expert with outstanding world-class problem solving and troubleshooting skills. In TAC each new case brings a new challenge and a new customer with a new network infrastructure to troubleshoot.
• You will get targeted training helping you to ramp up your knowledge based on a multiple phased learning plan.
• The training process spans across many months and includes experience not available outside the TAC organization. You will also get a personal mentor to guide you and to support you during the initial months to ensure your success.
• We offer free/unlimited access to any of Cisco’s hardware and software products from across the entire Cisco portfolio. As part of solving issues for customers and reproducing customer environments you will have access to a worldwide network of 24/7 dedicated internal Cisco Labs that span across several locations worldwide where you can find any device, model or even module. If you enjoy configuration and setting up network devices, this is the job for you!
• You participate in new product introductions and internal projects from your primary domain of expertise but also have the possibility to be involved in any of the other available technology domains. We will also encourage and support you in official accreditation by offering study materials/labs as well as financial help to achieve your Cisco certifications.
• You will be able to acquire communication and client engagement skills by being exposed to customers from all over the world, running wide variety of network set-up’s.
• Working hours: Monday – Friday 8am – 4pm (with periodic weekend shifts on Saturday or Sunday 8am – 2pm – with additional monetary and day off compensation).

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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