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Technical Care Specialist

  • Wymiar czasu: pełny
  • lokalizacja: Bydgoszcz
  • Data ważności oferty: 22.08.2022
Nokia Solutions and Networks

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you’ll be part of

We are Global Care team, that provides support of Nokia network services supporting technologies of today and tomorrow. Our main responsibility is identifies and solves proactively demanding problems and communicates them to key stakeholders. Participates as an expert in core technology area in customer network deployment projects. Develops troubleshooting processes, tools and working methods.

As Nokia’s growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.

What you will learn and contribute to

  • Telecommunication Networks (5G, LTE, IMS, GSM )
  • Cloud environment Kubernetes, containers and other cloud solutions
  • TCP/IP including routing and switching
  • Telecommunication Core Products
  • Customer care and troubleshooting

Are you passionate about solving problems?
As part of our team, you will have a chance to get:

  • Solid experience with Protocol Analyzer Tools like Wireshark
  • Solid experience with Nokia Core Products: Cloud (NTAS, IMS/CSCF, MSS), ATCA (OpenMSS, OpenMGW), ATCA (OpenTAS, OpenBGW)  etc.
  • Solid experience in Linux based systems
  • Solid knowledge about Virtual Cloud platforms Kubernetes, Containers, OpenStack, VMware, AWS
  • Solid knowledge about TCP/IP networks switching and routing

Your skills and experience

You have:

  • Engineer graduated in Telecommunications, IT or Electronic Engineering
  • Fluent spoken and written English
  • Strong experience and understanding of Cellular Networks (5G, LTE, IMS, GSM)
  • IP Networks TCP/IP including routing and switching
  • Experience with Implementation, Integration, Acceptance Tests, O&M and/or Care for Telecommunication Products
  • Understanding of signalling protocols like IMS (SIP,DIAMETER), GSM (MAP, BICC, ISUP, BSSAP, RANAP)
  • Competences/Expertise in 5G/IMS/LTE/GSM system validation (end-to-end performance, KPI handling, telecommunication services)

It would be nice if you also had:

  • Solid experience with Protocol Analyzer Tools like Wireshark
  • Basic knowledge with Nokia Core Products: Cloud (NTAS, IMS/CSCF, MSS), ATCA (OpenMSS, OpenMGW), ATCA (OpenTAS, OpenBGW)  etc.
  • Solid experience in Linux based systems
  • Solid plus knowledge about Virtual Cloud platforms Kubernetes, Containers, OpenStack, VMware, AWS, Azure

What we offer

  • Learning and training path including professional certification, working with world class telecommunication equipment including Cloud environment
  • Experience with Implementation, Integration, Acceptance Tests, O&M and/or Care for Telecommunication Products
  • Competences/Expertise in 5G/IMS/LTE/GSM system validation (end-to-end performance, KPI handling, telecommunication services)
  • Solid experience with Nokia Core Products: Cloud (NTAS, IMS/CSCF, MSS), ATCA (OpenMSS, OpenMGW), ATCA (OpenTAS, OpenBGW)  etc.
  • Solid knowledge about Virtual Cloud platforms Kubernetes, Containers, OpenStack, VMware, AWS
  • Experience with programming languages (Python, C#, Java)

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

 

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