Supervisor – US Transfer Agency team

Jesteśmy globalną organizacją inwestycyjną, a zarazem liderem w zarządzaniu aktywami, działającą na rynku jako Franklin Templeton Investments. Nasza główna siedziba zlokalizowana jest w San Mateo (Kalifornia), a nasze oddziały i wspierające nas spółki zależne znajdują się w 35 krajach. Świadczymy usługi i rozwiązania inwestycyjne w ponad 150 państwach na całym świecie.

Supervisor – US Transfer Agency team

Working with us, you will be responsible for:

US Transfer Agent Customer Operations group is responsible for servicing US clients holding shares in FTI funds. Due to further growth of the department, we are currently looking for a passionate and effective individual to join our leadership team.

Daily tasks:

• Managing staff development, creating actionable objectives and providing regular feedback on the progress, ensuring motivation and positive atmosphere within the team.
• Day-to-day management of operations carried out by the assigned team (8–12 employees) in accordance with the applicable US TA policies and procedures.
• Close collaboration with leadership group, both locally and globally, on various business improvements projects, related to workflow changes, system updates or other strategic initiatives.

Joining us means:

• Informal atmosphere and possibility to implement your own ideas
• Work in a team which will allow you to spread your wings
• Personal and professional development

We are looking for candidates who:

• Have Bachelor’s degree in business or related major or equivalent experience;
• Possess well-developed verbal and written English communication skills;
• Have minimum 1 year of experience in people management role;
• Have experience in working in global environment (preferred);
• Possess customer-oriented mindset, strong people development and communication skills;
• Are willing to develop and drive for learning;
• Have knowledge of the mutual fund industry (a plus);
• Are available to work in 1PM – 10PM shift (periodical early shift available);

We guarantee:

• Local work with global perspective
• Attractive location
• Benefit package: Medical Insurance, Life Insurance, Assistance Package, Employee Assistant Program, Multisport Card, Staff Investment Program
• Gym in the office
• Work based on work-life balance concept
• Work based on mutual trust and constant feedback
• Possibility of being involved in local initiatives and social action projects