Service Transformation Specialist #216371

Miasto: Wroclaw
Full-time (FT)
Technology
Job ID 216371

Your field of responsibility

Service Transformation Specialist role in Identity and Access Management organization. IAM Teams ensure Bank’s security in relation to employee’s accesses managed by internal (in-house developed) platforms. Main tasks and projects focus on governance over the platform’s stability and security. We work in diverse, dynamic team and care about the following aspects in our daily work:

• Adherence to Bank’s IT Strategy, passionate about security, stability and optimization and reduction of legacy footprint.
• Collaboration with Identity and Access Management Support and Operations teams across the globe with diverse knowledge and years of experience in IT Security.
• Participation in project and task oriented work with specified area of responsibility.
• Coordination and participation in heritage systems cleanup projects, focused on applications and share drives, with high visibility to Bank’s senior management
• Participation in Disaster Recovery (business continuity) and coordination of Quarterly Maintenance events.

Your futue collegaues

Identity and Access Management employs over 500 people across worldwide. Core IAM Support & Operations team with over 30 Perm employees operates from Poland and has now 10 years’ worth of experience in delivering IT Security services. Our team members are professionals, always eager to help, collaborate and share their knowledge. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your skills and experience

We are looking for an applicant who possess minimum 3 years of professional experience working in IT as with a proven track record of high performance in a service orientated environment.

• Outstanding communication skills with proficiency in English.
• Good interpersonal skill-set, customer orientation, proactivity, strong self-motivation and work ethic.
• Experience in Identity & Access Management and associated IT Security processes.
• Ability to work independently, with peers and collaborate across teams.
• Results oriented individual with strong problem solving and decision-making skills.
• Very good knowledge of Active Directory.
• Reporting and analytics experience with MS SQL or Oracle (for creation of new queries or modification of existing ones).
• Understanding of major system communication and file sharing protocols (HTTP, FTP, SMB).

Desirable:

• Knowledge of Project Management methodologies (Agile, Scrum).
• Knowledge of ITIL Framework or equivalent for IT Service Management.
• Basic scripting skills in at least one from the following: PowerShell, C#, .NET, Bash.
• Basic knowledge on TCP/IP network troubleshooting.
• Experience in DevOps or Application functional testing.
• Attention to detail and ability to work effectively under pressure.
• Dedication to fostering an inclusive culture and value diverse perspectives

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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