Job ID 217878
An outstanding opportunity to join us as a Service Portfolio Solution Architect in our Service Digitalization team. In this role, you will support the definition and delivery of the Digital Service Portfolio and Strategic Portfolio Management in ServiceNow, along and its integrations. You will also play a key role in the rework and migration of the platform away from its current heavy customization to OOB and Common Service Data Model aligned solutions. In scope for the role will be Service Portfolio, Service Catalog, defining the service dependency view, Demand Management and ITBM, Service Level Management as well as its integrations internal and external.
In this role, you will produce reports for senior management on monthly and quarterly basis. You consolidate and analyze input data from different systems and business areas. You ensure the completeness and accuracy of the reports as well as on-time delivery. You identify weaknesses in controls and processes and have an opportunity to demonstrate your talents by proposing and implementing new solutions. You innovate with various business partners including IT in order to ensure long-term sustainability and compliance.
Solution Digitalization is a globally dispersed team that sits within Enterprise Technology & Solution Architecture. The team collaborates with stakeholders/ business partners across all areas of IT to define and design services and service offerings, create consumption channels for technology offerings, provide the service portal and its mobile version, as well as own and support the service portfolio, service catalog, demand management and project/program management capabilities. All individuals in the team are highly experienced and work collaboratively in an agile approach. Global team calls help to reinforce this team culture.
As such we would be happy to hear from candidates that may require flexibility in their working regime, adaptations to perform their role, or those looking for potential job share opportunities. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.
Essentials Skills and Qualifications:
Desired Skills and Qualifications:
Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.
We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.
Credit Suisse is committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law.
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.
Zamieszczona oferta pracy jest efektem współpracy Fundacji Mamo Pracuj z pracodawcą. Przed aplikacją do firmy samodzielnie sprawdź warunki zatrudnienia.