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RPA Support Lead, Officer

  • Wymiar czasu: pełny
  • lokalizacja: Kraków
  • Data ważności oferty: 18.06.2021
State Street Bank

RPA Support Lead, Officer

Kraków, Poland

Who we are looking for:

In your role as a RPA PROD Support Lead, will work with other Robotic Process Automation team members through the phases of use-case data exploration and prototyping to the design, implementation, deployment and support of the use-case.

Responsibilities:

  • Experience in working with RPA tools like Blue Prism, UI Path
  • Good knowledge on Banking domain
  • Own 24*6 support for production support activities in both Blue Prism 5 and Blue Prism 6 environments
  • Perform data collection, preprocessing, feature engineering, data visualization and analysis
  • Helping team with his technical expertise for the issues and difficulties they face during support
  • Understand work expectations & prioritizes critical activities, anticipate operational issues and prepare accordingly
  • Timely Response to customer requests and queries by providing information with all relevant data points and clarity
  • Ensure 100% knowledge on all supporting use cases
  • Develop New SOPs and KEDBs
  • Conducting Knowledge sessions for team for the use cases
  • Identifying activities for automation and implementation
  • Providing innovative solutions through technical expertise for the code bugs/fixes in use cases
  • Identification of scenarios for possible major incidents
  • Knowledge on release management, performing Code deployments for the all environments: PROD, UAT, DEV in both BP5 and BP6 environments
  • Strong problem solving and communication skills

What We Offer:

  • Employee savings plan;
  • Premium life insurance package;
  • VIP medical package;
  • Multisport card/cinema tickets / money transfer
  • International operating environment;
  • Language classes;
  • Soft skills trainings;
  • Technical workshops

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program that will help you to match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility

We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Apply

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State Street to światowy lider wśród dostawców usług finansowych i jeden z największych banków powierniczych z centralą w Bostonie. Działa na 100 rynkach finansowych i zatrudnia ponad 39 000 pracowników. W Polsce jest od 2007 roku, a jego biura znajdują...

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