Risk & Healthcare Administrator Core with Dutch

Risk & Healthcare Administrator Core with Dutch

Krakow, Poland
Benefits Service Delivery

Job Description

Aon Sp. z o.o.

Overview

Dutch Broking Team collaborates closely with the Dutch Teams consisting of brokers and consultants. We provide complex support in administrating client’s policies throughout the year and helping them make the best decisions.

The main activities include preparing renewal documents, analyzing membership data, performing calculations, preparing different kinds of reports, and making conclusions.

Our office is located in Cracow however in this role we are open to flexibility in terms of hybrid or fully virtual working arrangement.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

As a member of our team, you’d be responsible for providing administrative support in terms of available insurance policies by organizing, validating, and verifying the data as well as collaborating directly with the Dutch teams to deliver the best solutions available on the market.

• Analyzing and verifying sets of insurance documentation and data in line with our procedures – we work on big datasets concerning our products, and we analyze them mostly using Excel.
• Ensuring process documentation is up-to-date – to keep track of our ongoing operations and provide accurate reports.
• Suggesting and implementing changes to tools and documentations needed to support effective service delivery – to ensure that our processes run as efficiently as possible.
• Acting as an Subject Matter Expert for processes and resolving issues – in order to provide support for less experienced colleagues and mentor new members of the Team.
• Actively attending and leading meetings with the team, internal clients and partners
• Participating in transitions, and projects sought at process improvement

Skills and experience that will lead to success

• English and Dutch level – both minimum B2+ on CEFR scale
• Proficiency in MS Office, especially Excel – as you’ll be using it every day
• Ability to analyze processes and identify improvements – we are always willing to innovate and facilitate our processes.
• Ability to identify risks and an eye for detail – as you’ll be working with big amounts of data and analyze it on the basis of its alignment to the clients’ needs.
• Excellent time management and organizational skills – as you’ll sometimes have to work on few projects simultaneously.
• Strong communication skills with customer focus – as you’ll be the point of contact to the Dutch Team, clients and other team members.
• 1/2 years of previous experience in a corporate, administrative position would be an asset.

How this opportunity is different

The Risk & Healthcare Administrator Core is a perfect role if you’re looking for an opportunity that will allow you to use your creativity and problem-solving skills to implement your ideas and have an impact on the Teams’ process as a whole. Are you keen on tackling challenges and finding solutions? You will be working within a Team that values initiative, innovation and is always open to new ideas on how we could perform even better. This position will at the same time allow you to put to use your Dutch language skills. You’ll be in direct communication with our colleagues from the Netherlands and you’ll be working on the local policies and documents in Dutch language.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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