Private Fund Global Client Relation Analyst

Jesteśmy globalną organizacją inwestycyjną, a zarazem liderem w zarządzaniu aktywami, działającą na rynku jako Franklin Templeton. Nasza główna siedziba zlokalizowana jest w San Mateo (Kalifornia), a nasze oddziały i wspierające nas spółki zależne znajdują się w 35 krajach. Świadczymy usługi i rozwiązania inwestycyjne w ponad 150 państwach na całym świecie.

Private Fund Global Client Relation Analyst

The Private Fund Global Client Relation Analyst is focused on providing support for global distribution teams to onboard and service the needs of Institutional and Private Wealth investors in Private Equity, Hedge, Collective Investment Trusts, and Venture Capital Funds. The role entails tracking/delivering fund compliant documents, onboarding new accounts, client reporting (custom and automated), account maintenance, CRM system updates, and processing transactions. The analyst will also participate in work teams across the organization on new product launches, existing product modifications, compliance process management, and tax reporting. It requires to serve as the point of contact for Sales, Client Services, clients, consultants, internal teams (i.e., Legal, Compliance, Tax, Portfolio/Product Management, Fund Accounting, Marketing, Performance/Risk, etc.), and external service providers (i.e. Administrators, Custodians, Transfer Agents, Legal, etc.).

Working with us, you will be responsible for:

Onboard new accounts & process subscriptions, redemptions

• Track and deliver fund documents in accordance with local Compliance requirements
• Communicate investor activities and provide documentation to internal/external business partners as needed
• Maintenance of electronic and physical investor records

Client Servicing

• Maintenance of client information and coordinate with internal/external business partners to update records
• Distribution of investor statements, capital calls, distributions, and correspondences
• Update account information across systems
• Set up and provide website access and support to investors

Client Reporting

• Gather report requirements to coordinate/create and distribute custom and automated reports
• Coordinate information from various sources to complete investor reporting
• Respond to audits, due diligence questions, compliance certifications, and various ad-hoc requests from clients, internal and external contacts
• Prepare distribution of investor statements, tax forms, and fund documents

Product Launch, Changes and closures

• Assist with any new product launches, changes and closures.
• Coordinate CRM system updates for new products
• Coordinate fund document review with internal business units and provide consolidated comments to legal for document updates
• Maintain fund documents on SharePoint
• Provide updated fund documents for any external document sites (i.e. Intralinks)

Business Knowledge and Projects

• Make recommendations to improve and implement investor relations, reporting, and workflow efficiencies
• Working knowledge of fund operations, policies, and business knowledge
• Acquire and maintain relationships across the organization to support funds and investors
• Document and maintain policies and procedures
• Respond to inquiries, provide information and reports to internal business partners
• Assist in creating best practices and maintaining regulatory compliance
• Serve as a resource for department and enterprise wide initiatives/projects of various scope and complexity through all phases of initiation, development and implementation, including documentation and training

Fund and Tax Administration

• Work with administrators to gather IRS and international tax documentation for tax reporting
• Gather investor information and complete reporting formalities relating to Cayman Tax Authority for Common Reporting Standard
• Provide hedge funds reporting information for local regulations (PF and AIFMD)

We are looking for candidates who:

• Bachelor’s Degree or equivalent experience
• Minimum 1 year experience in investor services, sales support or related experience in the Financial Services industry, preferably in Private Equity
• Experience working in a global business environment with diverse cultures and time zones
• Experience with client communications and reporting systems
• Experience participating in moderate to large scale projects
• Computer literate (working knowledge in all Microsoft applications with strong proficiency in Excel and PowerPoint)
• Ability to formulate and implement solutions and respond to inquiries with minimal guidance, structure and supervision
• Ability to document workflows, policies and procedures

We guarantee:

• Possibility to develop your career in a global environment
• Attractive location in the center of Poznań (New Market)
• Private Healthcare and Life Insurance
• Office gym
• MultiSport Program or MultiSport Cafeteria
• Investment Programs
• Learning resources (LinkedIn Learning, online and in-person trainings)
• Recommendation program (Employee Referral Network)
• Friendly and supportive working environment
• Participation in international projects
• Possibility to lead or support charity events
• Onsite kindergarten and creche
• Onsite canteen, discounted prices

Prosimy powołaj się na portal Mamo Pracuj składając aplikację

Cenimy rodziców. Są ważną częścią różnorodnej i inkuzywnej kultury Franklin Templeton. Dlatego staramy się zapewnić wielowymiarowe wsparcie tak, by mogli spełniać się w swoich życiowych rolach.