Operations tasks majoring in Incident and Change management for Bank internal mail ecosystem.
Project support activities targeted for platform modernization and transformation as Microsoft 365 cloud adoption, including migration, testing, features evaluation.
Proactive end-user and product support on L2/L3 level, including collaboration with system suppliers (e.g. Microsoft, Symantec).
Platform lifecycle management to assure that is fully up to date, with particular focus on security, access management, patching, continuity management and system optimization.
Provide all internal clients with a dedicated, positive and efficient service at all times.
Adhere to process and procedures to maintain quality and professionalism.
The successful candidate, as a member of Global Messaging team will take part in daily Operations and Project activities primarily with mail ecosystem, which is primarily built of MS Exchange (On-premise and M365), Antivirus environment, Data Loss Prevention, Journaling and Performance Monitoring solutions. As part of ITIL based organization, will become part of incident Management (troubleshooting), Change execution, System Testing and related disciplines. Will also have opportunity to participate with ongoing, cross-domain, large scale, and transformation projects heading towards Microsoft 365 suite adoption. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.
Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.
We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.
Credit Suisse is committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law.
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.