Issue Management Program Office, Officer, Hybrid

Issue Management Program Office, Officer, Hybrid

Kraków
Category: Compliance, Risk and Legal
Job ID: R-738924
Full time

Who we are looking for

The Issue Management Program Office (IMPO) oversees the quality and management of Issues owned by Corporate Compliance (Compliance) and Enterprise Risk Management (ERM). The Issue Management Program Office Officer will be responsible for analyzing Issue data, creating management reporting inclusive of key metrics and themes, monitoring and following up with stakeholders on Issue progress and serving as a subject matter expert and resource for Compliance and ERM in the Issue management discipline.

This role can be performed in a hybrid model, where you can balance work from home and office (in Krakow or Gdansk, Poland) – to match your needs and role requirements.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that are straightforward and scalable. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an Officer in the Issue Management Program Office you will

• Build a strong working knowledge of the firm’s Issue Management Standard and related requirements and technology
• Educate Issue stakeholders within Compliance and ERM on the application of Issue Management Standard requirements and use of related technology
• Participate in the tracking of Issues in scope of the IMPO, including progress through the Issue lifecycle and stakeholder-reported status updates
• Work directly with Issue stakeholders within Compliance and ERM to resolve Issue “red flags” (e.g., missed target dates)
• Collaborate with Compliance Data Analytics in the production of monthly Issue reporting, ensuring accurate and complete output for distribution to senior leadership in Compliance and ERM
• In conjunction with the Head of the IMPO, identify and address areas of continuous improvement with respect to the design and execution of the IMPO
• Assist the Head of the IMPO with management requests or other initiatives, as needed, which may include specialized analysis and reporting of Issue data
• Build and maintain IMPO operating procedures and ensure appropriate controls are included in IMPO processes, and production of metrics and reporting
• Execute broader analyses of compliance Issues across the Firm for reporting to the senior management governance committee responsible for overseeing compliance risk
• Contribute to the development and ongoing maintenance of Issue management training materials and resources
• Liaise with other Issue management governance and reporting practitioners across the firm to share information and best practice

What we value

These skills will help you succeed in this role

• Excellent interpersonal, communication (written and verbal) and presentation skills
• Customer focus and client relationship management skills
• Proficient with Microsoft Office Suite

Education & Preferred Qualifications

• Minimum of 4+ years’ work experience with internal control, compliance or audit functions within the financial services sector
• Candidates with relevant experience in the Issue management discipline are preferred

Additional requirements

• The ideal candidate should be comfortable working with large data sets, and be proficient with data visualization software such as PowerBI and Tableau

We offer

• Employee savings plan;
• Premium life insurance package;
• Gold medical package;
• International operating environment;
• Language classes;
• Soft skills trainings;
• Technical workshops;
• Development sessions with a mentor;
• Diversity of opportunities across a range of challenging and highly complex activities;
• Technical or leadership career pathway

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Apply

Prosimy powołaj się na portal Mamo Pracuj składając aplikację

State Street to światowy lider wśród dostawców usług finansowych i jeden z największych banków powierniczych z centralą w Bostonie. Działa na 100 rynkach finansowych i zatrudnia ponad 39 000 pracowników. W Polsce jest od 2007 roku, a jego biura znajdują...