Investor Services Team Supervisor, Kierownik ds. Obsługi Inwestora

Investor Services Team Supervisor, Kierownik ds. Obsługi Inwestora

Krakow

Fund Services
Job ID: R-731424
Full time

Who we are looking for

The major focus of the role is the supervision and review of Investor Services processes in accordance with internal controls and procedures.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

What you will be responsible for

As AIS Investor Services Team Supervisor, Senior Associate you will

• Supervise daily Investor Services processes (investor set up, transactions processing, reporting, communication with 3rd parties, payments processing, etc.)
• Review associates work
• Provide excellent client service
• Be responsible for direct interactions with both clients and investors
• Promote risk awareness, assessment and control within team
• Participate in system testing and implementation of improvements
• Deliver trainings
• Provide regular feedback to manager and more senior colleagues with regard to Investor Services operations
• Report any staff performance issues to manager, etc.

What we value

These skills will help you succeed in this role

• Team player
• Flexibility and commitment to develop yourself and others
• Excellent communication and interpersonal skills
• Ability to work with deadlines
• Ability to work on your own initiative, developing solutions and providing input to enable effective decision making

Education & Preferred Qualifications

• 2-4 years of relevant fund industry experience
• Degree in Accounting or Finance or Business related area

What we offer

• Permanent contract of employment from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold medical package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Employee savings plan
• Multisport Card
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Technical or leadership career pathway

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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State Street to światowy lider wśród dostawców usług finansowych i jeden z największych banków powierniczych z centralą w Bostonie. Działa na 100 rynkach finansowych i zatrudnia ponad 39 000 pracowników. W Polsce jest od 2007 roku, a jego biura znajdują...