International Training & Business Documentation Specialist

Jesteśmy globalną organizacją inwestycyjną, a zarazem liderem w zarządzaniu aktywami, działającą na rynku jako Franklin Templeton Investments. Nasza główna siedziba zlokalizowana jest w San Mateo (Kalifornia), a nasze oddziały i wspierające nas spółki zależne znajdują się w 35 krajach. Świadczymy usługi i rozwiązania inwestycyjne w ponad 150 państwach na całym świecie.

International Training & Business Documentation Specialist

Location: Poznań

Working with us, you will be responsible for:

This role will lead and co-ordinate the ongoing components and responsibilities of the Business Services, Business Documentation Team which supports the International Transfer Agency and its business partners including their service deliverables and initiatives.

Daily tasks:

• Create comprehensive standardized procedures to meet business needs
• Support the business to document their working practices and processes that all employees will be held accountable and responsible for
• Act as the Subject Matter Expert (SME) on writing practices and processes
• Applies the characteristics of business / technical writing skills
• Act as the primary contact on behalf of the Business Services, Business Documentation team
• Participate in regulatory, strategic and tactical projects as required to support team`s deliverables
• Participate in/facilitate team/division meetings
• Plan, schedules and arrange own activities in accomplishing objectives
• Ability to exercise independent judgment consistent with department and corporate guidelines

Joining us means:

• Induction training and good mentoring
• Personal and professional development
• Clear scope of responsibilities

We are looking for candidates who:

• Minimum three years business experience
• Fluent in written & spoken English
• Minimum two years participating in or managing small – medium initiatives
• Proven experience of business documentation creation would be valuable
• Awareness of training methodology
• Strong PC knowledge including use of Microsoft Office products
• Ability to interact with and lead teams in a multi-site and cross-functional environment
• Strong time management skills and ability to handle multiple tasks
• Analytical, organizational, and administrative skills
• Strong decision making and customer service focus
• Ability to meet deadlines
• Strong attention to details and quality
• Ability to take initiative and work under pressure in a changing/growing environment
• Strong communication skills both verbal and written

We guarantee:

• Local work with global perspective
• Panoramic view on Poznan
• Benefit package: medical insurance, Life Insurance, Assistance Package, Employee Assistant Program, MultisportCard, Staff investment program
• Gym in the office
• Work based on work-life balance concept
• Work based on mutual trust and constant feedback
• Possibility of being involved in local initiatives and social action projects

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Cenimy rodziców. Są ważną częścią różnorodnej i inkuzywnej kultury Franklin Templeton. Dlatego staramy się zapewnić wielowymiarowe wsparcie tak, by mogli spełniać się w swoich życiowych rolach.