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Identity and Access Management Support Specialist

  • Wymiar czasu: pełny
  • lokalizacja: Łódź
  • Data ważności oferty: 08.08.2022
Robert Bosch

Identity and Access Management Support Specialist

Składowa, 35, Łódź, Poland
Legal Entity: Robert Bosch Sp. z o.o.

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description


  • Carry out 3rd-level support for all IAM topics of the  Robert Bosch GmbH focused on One Identity Manager
  • Identify, clear  and dispatch incidents in the area of Identity/Access Management across platforms while observing the specified quality regulations
  • Analyze incidents in depth, identify error causes, transfer to the Robert Bosch-internal Problem Management
  • Process/respond to questions/comments in the related support channels (ITIL tools, forum, docupedia, …)
  • Support specifying, testing, documenting and reporting new support functionalities
  • Identify new support cases, develop solution approaches for them, align with product responsible



  • Experience of several years in support of complex and distributed enterprise IT solutions including very good ITIL know-how
  • Profound know-how in area of Identity Management and Identity Master Data Management
  • General process know-how and ability to make use of it in complex IT environments
  • Basic knowledge in software development and database technologies (scripting, SQL, …)
  • Very good English skills (written and spoken) – additionally good German skills and further language skills an advantage
  • Motivation / open-minded to work in diverse / multicultural / distributed / virtual teams

Additional Information


We would like to offer you number of amenities for you and your loved ones.

Work #LikeABosch:

  • Contract of employment  and a competitive salary (together with annual bonus)
  • Flexible working hours with home office after the pandemic as well
  • Referral Bonus Program
  • Copyright costs for IT employees
  • Canteen in the office with co-financed lunches

Grow #LikeABosch:

  • Complex environment of working, professional support and possibility to share knowledge and best practices
  • On-going development opportunities in a multinational environment
  • Broad access to professional trainings, conferences and webinars
  • Language courses

Live #LikeABosch:

  • Private medical care and life insurance
  • Multisport card and sports teams
  • Number of benefits for families (for instance summer camps for kids)
  • Non working days on the 24th and 31st of December
  • Discounts for Bosch products

I’m interested

Prosimy powołaj się na portal Mamo Pracuj składając aplikację
W Boschu możesz być sobą. Rozwiązania takie jak elastyczny czas pracy, półkolonie dla dzieci pracowników czy home office pozwolą Ci znaleźć równowagę między karierą a życiem osobistym, niezależnie od tego, jakie wyzwania przed Tobą stoją. U nas work-life balance idzie...

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