Identity and Access Management Support Specialist

Identity and Access Management Support Specialist

Składowa 35, 90-127 Łódź, Poland
Full-time
Legal Entity: Robert Bosch Sp. z o.o.

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.

Join in and feel the difference.

Job Description
Tasks:

• Carry out 3rd-level support for all IAM topics of the Robert Bosch GmbH focused on One Identity Manager
• Identify, clear and dispatch incidents in the area of Identity/Access Management across platforms while observing the specified quality regulations
• Analyze incidents in depth, identify error causes, transfer to the Robert Bosch-internal Problem Management
• Process/respond to questions/comments in the related support channels (ITIL tools, forum, docupedia, …)
• Support specifying, testing, documenting and reporting new support functionalities
• Identify new support cases, develop solution approaches for them, align with product responsible

Qualifications
Profile:

• Experience of several years in support of complex and distributed enterprise IT solutions including very good ITIL know-how
• Profound know-how in area of Identity Management and Identity Master Data Management
• General process know-how and ability to make use of it in complex IT environments
• Basic knowledge in software development and database technologies (scripting, SQL, …)
• Very good English skills (written and spoken) – additionally good German skills and further language skills an advantage
• Motivation / open-minded to work in diverse / multicultural / distributed / virtual teams

Additional Information
Benefits:

We would like to offer you number of amenities for you and your loved ones.

Work #LikeABosch:

• Contract of employment and a competitive salary (together with annual bonus)
• Flexible working hours with home office after the pandemic as well
• Referral Bonus Program
• Copyright costs for IT employees
• Canteen in the office with co-financed lunches

Grow #LikeABosch:

• Complex environment of working, professional support and possibility to share knowledge and best practices
• On-going development opportunities in a multinational environment
• Broad access to professional trainings, conferences and webinars
• Language courses

Live #LikeABosch:

• Private medical care and life insurance
• Multisport card and sports teams
• Number of benefits for families (for instance summer camps for kids)
• Non working days on the 24th and 31st of December
• Discounts for Bosch products

I’m interested

Prosimy powołaj się na portal Mamo Pracuj składając aplikację

W Boschu możesz być sobą. Rozwiązania takie jak elastyczny czas pracy, półkolonie dla dzieci pracowników czy home office pozwolą Ci znaleźć równowagę między karierą a życiem osobistym, niezależnie od tego, jakie wyzwania przed Tobą stoją. U nas work-life balance idzie...