Identity and Access Management Support Specialist
Składowa 35, 90-127 Łódź, Poland
Legal Entity: Robert Bosch Sp. z o.o.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference.
- Carry out 3rd-level support for all IAM topics of the Robert Bosch GmbH focused on One Identity Manager
- Identify, clear and dispatch incidents in the area of Identity/Access Management across platforms while observing the specified quality regulations
- Analyze incidents in depth, identify error causes, transfer to the Robert Bosch-internal Problem Management
- Process/respond to questions/comments in the related support channels (ITIL tools, forum, docupedia, …)
- Support specifying, testing, documenting and reporting new support functionalities
- Identify new support cases, develop solution approaches for them, align with product responsible
- Experience of several years in support of complex and distributed enterprise IT solutions including very good ITIL know-how
- Profound know-how in area of Identity Management and Identity Master Data Management
- General process know-how and ability to make use of it in complex IT environments
- Basic knowledge in software development and database technologies (scripting, SQL, …)
- Very good English skills (written and spoken) – additionally good German skills and further language skills an advantage
- Motivation / open-minded to work in diverse / multicultural / distributed / virtual teams
We would like to offer you number of amenities for you and your loved ones.
- Contract of employment and a competitive salary (together with annual bonus)
- Flexible working hours with home office after the pandemic as well
- Referral Bonus Program
- Copyright costs for IT employees
- Canteen in the office with co-financed lunches
- Complex environment of working, professional support and possibility to share knowledge and best practices
- On-going development opportunities in a multinational environment
- Broad access to professional trainings, conferences and webinars
- Language courses
- Private medical care and life insurance
- Multisport card and sports teams
- Number of benefits for families (for instance summer camps for kids)
- Non working days on the 24th and 31st of December
- Discounts for Bosch products
Prosimy powołaj się na portal Mamo Pracuj składając aplikację
W Boschu możesz być sobą. Rozwiązania takie jak elastyczny czas pracy, półkolonie dla dzieci pracowników czy home office pozwolą Ci znaleźć równowagę między karierą a życiem osobistym, niezależnie od tego, jakie wyzwania przed Tobą stoją. U nas work-life balance idzie...