IBX Technician III

IBX Technician III

JR-129043
Warsaw
Operations
Full time

Job Summary:

Conducts circuit maintenance, installations, and advanced testing.

Responsibilities

Installations

• Racks and stacks customer equipment
• Installs intra-cage fiber tray, ladder rack, customer equipment and cabinets
• Infrastructure installs to include the following: whalebone cable management, public fiber tray systems, carrier ladder rack, AC/DC power trays, security trays, cash mesh

Queue Management

• Determines work priorities from the Oracle queue and ensures adherence to all commit times

Testing/Troubleshooting

• Conducts carrier circuit testing

Cross Connects

• Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connects
• Installs and tests advanced cross connects circuits (switched, multiplexed, etc.)
• Installs and test IBXLink cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)

Documentation/Reporting

• Maintains detailed written records of all work activity

Projects

• Supports fulfillment of projects with direction from senior staff

Training

• Completes all assigned training in a timely manner

Customer Management

• Supports customer satisfaction through timely and precise order execution

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