Fault Analyst

Daily activities

You will be responsible for analyzing engineering problems in Radio Area. You will screen problems reported by internal testing teams and Nokia’s customers. Your job will be to understand the problem and its impact on a customer, identify the root cause and a culprit Software Component, and propose a possible workaround.

We will provide you with a comprehensive training on our product, analysis techniques and internal tools. You will work in an international team of Fault Analysts and in a close cooperation with testers, software developers, software architects and customer teams.

Your daily tasks will include the following activities:

• analyzing incoming problem reports
• validating raised tickets against the product requirements
• finding root causes of actual problems
• driving investigation of complex issues
• propose workarounds

We work with:

• Internal ticketing tool and jira
• Requirements management systems
• Logs and traces analyzers
• Packet analyzers (e.g. wireshark)

Our expectations:

• education in Engineering
• ability to work with specification (knowledge of UML sequence diagrams or any equivalent notation)
• basic knowledge of wireless technologies (e.g. LTE, WCDMA, GSM) or computer networks (e.g. TCP/IP)
• previous experience with any programming or scripting language will be the advantage
• “getting things done” attitude
• analytical and problem-solving skills
• ability to learn and adapt to changes
• ability to work under pressure
• very good English (both written and spoken)
• ready to relocate to Wroclaw, living in or nearby

What we offer

• variety of projects in different technologies
• work on our own rapidly evolving products
• possibility to develop your skills in modern solutions
• flexible and friendly working environment
• multicultural team of experts
• open source projects
• own initiatives development
• chance to improve your skills

Benefits:

• competitive salary + bonuses depending on achievements
• medical care for you and your family
• flexible working time
• group life insurance
• relocation support
• co-financing of nursery and kindergarten
• sports card, e-tickets, tickets to cinema, theater, opera,
• lunch cards

Workplace: Wrocław

If you are interested in this job offer apply!

Please add to attached documents the following clause:

„Oświadczam, że wyrażam zgodę na przetwarzanie danych osobowych zawartych w mojej ofercie pracy dla potrzeb przyszłych procesów rekrutacji Nokia Solutions and Networks Sp. z o.o. z siedzibą w Warszawie przy ul. Domaniewskiej 39A (zgodnie z ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych, Dz. Ustaw nr 133 poz. 883 z późn. zm.).”

„I hereby authorize Nokia Solutions and Networks, located in Warsaw 02-672, ul. Domaniewska 39a, to process the attached personal information strictly for the purposes of job recruitment pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws (Dz.U.) No. 133, item 883).”

Please be informed that we reserve ourselves the right to contact only with selected candidates.