Data Operations Analyst

Jesteśmy globalną organizacją inwestycyjną, a zarazem liderem w zarządzaniu aktywami, działającą na rynku jako Franklin Templeton. Nasza główna siedziba zlokalizowana jest w San Mateo (Kalifornia), a nasze oddziały i wspierające nas spółki zależne znajdują się w 35 krajach. Świadczymy usługi i rozwiązania inwestycyjne w ponad 150 państwach na całym świecie.

Data Operations Analyst

The Data Operations Analyst (DOA) provides support for FTS operations teams by monitoring and resolving issues within the Data Integration Enterprise Service Bus (ESB). The DOA ensures the crucial FTS data is available and accurate as it flows into the ESB for storage and then flows onto the consuming systems (i.e. Dimension, Charles River, PMA). The DOA will log and resolve any data, functionality, and/or system issues reported, track issues for further trend analysis and identify root cause and provide proposed resolutions, provide recommendations. The DOA will work with the FTS System Support team/FTT team to resolve more complex data related issues as well as provide data related reporting to the Data Governance teams.

Working with us, you will be responsible for:

• Monitor the DI Dashboard for the Data Integration layer, ensure data feeds are meeting SLA’s ensuring complete and timeous delivery of data
• Track and identify trends for review with operation groups to identify root cause, propose resolution, provide recommendations, conduct system test to validate the fixes prior to implementing changes
• Act as initial point of contact for production queries, responding to business, or escalating queries to FTT/Support teams
• Notify and communicate with partner relationship for incident\problems being worked on Monitor alerts, research discrepancies and resolve exceptions
• Research, analyze and solve problems related to ESB GID data and any data services
• Maintain control procedures and perform data integrity audits as necessary in order to ensure the accuracy and integrity of data
• Partner with Risk, Portfolio Teams, Distribution and Product Strategy to identify additional data needs, respond to ad-hoc requests and resolve exceptions
• Keep a current understanding of the appropriate group workflows (PM, Trading, Operations, Compliance) and ensure that changes are appropriately reflected in the ESB
• Analyzing new, incoming data requests
• Create ad hoc and scheduled reports
• Coordinate testing of reports with Business teams
• Look at data reconciliation reports, analyze breaks and take necessary corrective actions
• Assist in projects to bring in new information to the ESB onto the DI plat form as well as new subscribers to the ESB to DI

We are looking for candidates who:

• Bachelor’s degree or higher
• 3-4 years of experience in Investment Management and Operations
• Solid understanding of financial markets, standard asset classes, and various security types
• Experience with relational databases and administration of system
• FTS Systems Experience
• Enterprise Service Bus capabilities
• Experience with system automation, system development, workflow design analysis, and data analysis
• Experience with business intelligence software and reporting tools
• Experience in a global team
• Strong written, verbal and interpersonal communication skills
• Strong analytical skills and attention to detail
• Ability to work in high pressure, fast pace, short notice, and adjust the priority of the assignments
• Highly motivated, independent and dedicated
• Strong attention to detail and accuracy
• Strong written and oral communication
• Proficiency in business intelligence tools (SAP Business Objects, IBMS Cognos) desired

We guarantee:

• Possibility to develop your career in a global environment
• Attractive location in the center of Poznań (New Market)
• Private Healthcare and Life Insurance
• Office gym
• MultiSport Program or MultiSport Cafeteria
• Investment Programs
• Learning resources (LinkedIn Learning, online and in-person trainings)
• Recommendation program (Employee Referral Network)
• Friendly and supportive working environment
• Participation in international projects
• Possibility to lead or support charity events
• Onsite kindergarten and creche
• Onsite canteen, discounted prices

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Cenimy rodziców. Są ważną częścią różnorodnej i inkuzywnej kultury Franklin Templeton. Dlatego staramy się zapewnić wielowymiarowe wsparcie tak, by mogli spełniać się w swoich życiowych rolach.