Data Analytics and Visualisation Specialist for Operations Technology #213303

Miasto: Wrocław
Full-time
Technology

Your field of responsibility

An outstanding opportunity to join us in this role where you will be using data to drive and improve KPI’s, SLA’s and OLA’s relevant to our support organisation leveraging tools Alteryx and Tableau.

Ownership of existing reports, providing support for user queries and change requests.

Development of new reports for example license and usage report for AppDynamics monitoring tool

Engagement with wider Credit Suisse reporting teams for consolidation of reports through Credit Suisse portal.

You will be confident talking to users to gather reporting and visualisation requirements, as well as presenting and explaining data back to the users. You will need the ability to work with different data sources for example files, from databases via SQL queries and / or through API’s.

Growth potential – the role has lots of potential to grow, for example becoming an AppDynamics support engineer and/or implementation of SRE principles such as automating resolution of application alerts and manual support tasks.

Your future colleagues

You will become part of the wider Operations Technology L2 support function. This is a global team located in Raleigh, Pune, Singapore and Poland, providing follow the sun support for 500+ applications. Operations Technology provides support for all areas of securities and cash trade confirmation, matching and settlement, reconciliation of statements and ledgers, asset servicing and reference data. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Your skills and experience

Listed below are the key skills required to be proficient in this role. They are listed in priority order, it is not essential that you have all the skills listed as some training can be provided.

• Outstanding written and verbal communication skills. You must be able to gather requirements, present and explain data simply and clearly to business partners
• Competent in use of SQL to interrogate databases
• Competent using ETL tool (extract, transform, load) and data visualisation tool (Alteryx and Tableau would be preferred)
• Basic knowledge of one scripting tool (for leveraging API’s for data extraction) e.g Python, Java, Unix
• Outstanding interpersonal, analytical and problem solving skills
• Dedication to fostering an inclusive culture and value diverse perspectives

The following skills are not essential but would be a bonus

• Knowledge of multiple scripting tools (e.g.Python, Java, Linux/unix)
• High level understanding of ITIL practices (e.g.Problem management, Change management)
• High level understanding of securities processing
• High level understanding of the main SRE principles
• Knowledge of .NET

Main benefits

• Private medical care (including mental health support)
• Life insurance for employees and additional insurance options available for family members
• Pension plan
• Charity days
• Training and development
• Internal Mobility
• Wellbeing day (additional day off for your wellbeing)

Other optional

• Language training course
• Mentoring
• Family – nursery and kindergarten funding, gift vouchers for Christmas
• Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)
• Employee discounts on various products and services (event tickets, consumer products, etc.)
• Relocation package
• Employee Referral Program
• Flexible work schedule and hybrid work model (incl. work from home allowance)

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is committed to providing equal employment opportunities, regardless of ethnicity, nationality, gender, sexual orientation, gender identity, religion, age, civil partnership, marital or family status, pregnancy, disability or any other status that is protected as a matter of local law.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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