Czego szukasz
Oferty pracy
To ogłoszenie jest już nieaktualne.
Przejdź do ofert pracy aby zobaczyć inne ogłoszenia.

Customer Care Specialist with Dutch

  • Wymiar czasu: pełny
  • lokalizacja: Kraków
  • Data ważności oferty: 17.10.2022
Aon Sp. z o.o.

Customer Care Specialist with Dutch

Krakow, Poland
Customer Service Delivery

Job description:

Aon sp. z o. o

Overview:

In this role you are an important part of the Customer Care Small Enterprises Team. You are the first point of contact for our clients, and responsible for their warm welcome.

You`ll be helping clients resolving their issues. You`d build a phenomenal client journey and also ensure that our customers’ data is up to date.

In Poland the office is in Kraków. However, this is a hybrid role with the flexibility to work both virtually or from the office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

It’s 8:30 am. You are sitting at home or in the office with the first cup of coffee or tea. You put on your headset, and you receive a first inbound call from a client. Your day has started! You say “Hello” offering a client help. In some cases, you give the client a handover to your colleague in the Netherlands. After you have helped several clients, it is time to take off your headset, have some lunch and get started with the administrative tasks of the day. There’s a list of things to do for which you are responsible for. It can be a request of a copy of the invoice to e-mail to the client. It can also be supervising work. In the meanwhile, you also check your feedback from the clients` survey because you want to learn from it to do a little better every day. At 17:00 you close your laptop; another great day have passed – you have helped many clients!

How this opportunity is different

In the Netherlands there are some additional regulations whether you are allowed to give advice to clients or not. That’s why we split some tasks and calls. But if you want, you will get support to develop yourself and get those required diplomas, to enable you to do the same work as the colleagues in the Netherlands.

Skills and experience that will lead to success

Are you orientated in, or do you have some experience in tourism or other services industry? Would you like you to transfer to the finance industry? Then for sure we’d like to hear from you.

  • You are flexible and can prioritize well
  • You are customer-focused and would like to improve the communication skills
  • You like to collaborate with people to serve the customer well
  • Your level of English and Dutch are at least on a C1 level

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer hybrid work solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

APPLY

#LI-REMOTE
2022-56322

Prosimy powołaj się na portal Mamo Pracuj składając aplikację
Aon jest globalną organizacją, która dostarcza rozwiązania z zakresu zarządzania ryzykiem, emerytur i zdrowia w 120 krajach na świecie. Pomagamy naszym klientom podejmować decyzje w celu ochrony i rozwoju ich działalności. „Aon” po irlandzku znaczy „jedność” i ta właśnie wartość...

Inne oferty w tym regionie

Zamieszczona oferta pracy jest efektem współpracy Fundacji Mamo Pracuj z pracodawcą. Przed aplikacją do firmy samodzielnie sprawdź warunki zatrudnienia.

Senior Market Risk Analyst, hybrid, Senior Associate

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

Corporate Audit, Officer

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

Senior Developer- Backend, Charles River Development , Assistant Vice President

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

QA Analyst Charles River Development, AVP

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

Treasury Controller - Accounting, AVP

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

Financial Risk Reporting Analyst

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

ERM Stress Testing Manager, Assistant Vice President, Hybrid

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

Corporate Audit, Officer

State Street Bank
Małopolskie, Kraków
3 dni temu
10.06.2024

QA Automation Engineer, Charles River Development, Officer

State Street Bank
Małopolskie, Kraków
Ponad tydzień temu
04.06.2024

Corporate Audit, Vice President, Hybrid

State Street Bank
Małopolskie, Kraków
Ponad tydzień temu
31.05.2024

Data Integration Developer/Sr Developer Charles River Development , Officer

State Street Bank
Małopolskie, Kraków
Ponad tydzień temu
31.05.2024

Enterprise Technology Risk Analyst, Officer, Hybrid

State Street Bank
Małopolskie, Kraków
Ponad tydzień temu
31.05.2024

Senior Software Engineer I Charles River Development , AVP

State Street Bank
Małopolskie, Kraków
Ponad tydzień temu
31.05.2024

Data Integration Developer/Sr Developer Charles River Development , AVP

State Street Bank
Małopolskie, Kraków
Ponad tydzień temu
31.05.2024

Principal Software Engineer 1

State Street Bank
Małopolskie, Kraków
Ponad tydzień temu
31.05.2024

Sr. Software Engineer, Charles River Development , Assistant Vice President

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
29.05.2024

Auditor, focused on Issue and Regulatory Action Validation, Officer, Hybrid

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
29.05.2024

Information Technology Risk Coordinator, Assistant Vice President, Hybrid

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
25.05.2024

Principal SWE- Charles River Development, Assistant Vice President

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
25.05.2024

Technology Risk, Officer

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
25.05.2024

Compliance Monitoring and Testing Team Lead, Assistant Vice President, Hybrid

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
25.05.2024

Business Controls, Analytics and Reporting, Global Markets, Officer

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
25.05.2024

Principal SWE- Charles River

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
25.05.2024

Senior Developer- Backend Charles River Development

State Street Bank
Małopolskie, Kraków
Ponad 2 tygodnie temu
25.05.2024

Senior Payment Specialist, German speaker Associate 2

State Street Bank
Małopolskie, Kraków
Miesiąc temu
14.05.2024
baza
pracodawców
Pracodawca przyjazny rodzicom

Rekrutują u nas

Reklama