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Compliance Manager

  • Wymiar czasu: pełny
  • lokalizacja: Kraków
  • Data ważności oferty: 04.09.2023
Cisco Systems

Compliance Manager

LOCATION:
Oeiras, Portugal

ALTERNATE LOCATION
Krakow, Poland

AREA OF INTEREST
Customer Experience

JOB TYPE
Professional

TECHNOLOGY INTEREST
*None

JOB ID
1400404

Who You’ll Work With

Cisco Customer Experience (CX) Compliance upholds the value of Cisco’s intellectual property and Services, and protects our customers’ networks by delivering a world class license management and compliance practice.

The Compliance Specialist role is a position within our global CX Compliance team that drives Services Compliance with Cisco channel partners.

What you will do

Cisco’s CX Compliance is an experienced, close-knit team responsible for execution of CX Services Compliance engagements and audits.

Your responsibilities will be end-to-end delivery of Services Compliance engagements and audits, from identifying a pool of audit candidates, leading audit engagements, tailoring audit steps where required, all the way through to delivering final audit closure and post audit activities. You will also understand in-depth the Services Compliance context and the business landscape in which Services Compliance exists in order to define functional requirements and capabilities and deliver successful audit remediations.

In this role you will collaborate with multiple cross functional Cisco teams including Cisco Sales, Legal, Finance, Customer Experience, Customer Experience Product Management, and will engage and communicate daily at various levels of Cisco as well as Cisco partners from individual contributor to senior leadership level.

You will be joining an extraordinarily talented organization with high-performance standards in a warm and congenial environment committed to your growth.

Key responsibilities

  • You will continue to evolve Services Compliance program, lead Services Compliance initiatives and audit engagements in EMEA
  • Identify and validate Services Compliance opportunities by partnering with key stakeholders, demonstrating understanding of compliance analytics and business knowledge to accelerate Compliance audits/ engagements
  • Lead Services Compliance engagements and audits with Cisco channel partners, including report progress on compliance audits/ engagement to various stakeholders internally and externally
  • Negotiate complex Services Compliance account scenarios to improve Services Compliance
  • Deliver Services Compliance trainings for Cisco internal and external audience; maintain compliance collateral
  • Represent Service Compliance at internal forums, meetings and other events
  • Manage business rules and program controls associated with relevant compliance programs to ensure ongoing effectiveness
  • Regularly communicate program status updates to stakeholders
  • Develop/ maintain and strengthen relationship with key stakeholders

Who You Are

  • You are a highly motivated, assertive person with strong interpersonal and communication skills with demonstrated ability to establish excellent working relationships with stakeholders
  • You bring strong business knowledge of Services, Cisco partner landscape, and the ability to connect Industry knowledge with Compliance insights
  • You thrive in a collaborative team environment and adapt to varying priorities
  • You take accountability with the ability to proactively handle matters to productive and efficient resolution by applying your strong negotiation skills
  • You can convey complex concepts in a language appropriate to the target audience including an audience with no knowledge of compliance

Qualifications

  • BA/BS degree or equivalent required with at least 8 years of experience in a large multi-national company with exposure to various aspects of the business. CFE or other professional certification will be a plus but is not a must
  • Demonstrated 8+ years experience conducting or background in audit, internal investigations involving compliance, fraud, finance or similar
  • Strong analytical skills to identify trends & patterns in data and interpret, synthesize, and communicate results
  • Ability to engage and influence senior executives and key stakeholders
  • Demonstrated Program Management experience
  • Strong organizational and time-management skills, including the ability to manage multiple priorities and timelines
  • Excellent written/verbal communication and presentation skills
  • Team player with passion to share knowledge and information, respond quickly to urgent matters, implement with a “can-do” attitude, and thrive in a collaborative culture

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #LI-JS2

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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