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Cloud Engineer

  • Wymiar czasu: pełny
  • lokalizacja: Warszawa
  • Data ważności oferty: 17.07.2023
Cisco Systems

Cloud Engineer

LOCATION:
Warsaw, Poland

AREA OF INTEREST
Engineer – Network

JOB TYPE
Professional

TECHNOLOGY INTEREST
Cloud and Data Center, Networking

JOB ID
1403197

What You’ll Do

The Cisco Umbrella (formerly OpenDNS) Network Operations Center (NOC) is responsible for Level-1 incident response and the day-to-day operations of the global infrastructure and distributed cloud services that power the Cisco Security Cloud. As a Cloud Operations Engineer you will be working as part of the NOC supporting Cisco Secure Access, which is a collection of integrated, cloud-centric security capabilities that facilitates safe access to websites, software-as-a-service (SaaS) applications and private applications while enforcing security policies.

Your typical day will vary, but this is what you will be doing:

  • Work in a regional team of NOC Engineers in a follow-the-sun model.
  • Monitor the health and performance of the systems/services, and quickly and efficiently respond to incidents/alerts as they arise.
  • Investigate and resolve issues, or (depending upon complexity) raise the issue to higher-level Site Reliability Engineers and Developers.
  • Support the configuration and maintenance of cloud services.
  • Collaborate with Site Reliability Engineers and network teams to pinpoint and troubleshoot incidents.
  • Develop and document day to day processes and create/improve runbooks from lessons learned before resolving tickets.
  • Participate in occasional on-call and be flexible to work on some weekends in a rotational model.

Whom You’ll Work With

Engineering consists of Network Engineering, Systems Engineering, Site Reliability Engineering and Security Engineering – together, we build core Internet infrastructure, security applications and distributed systems at scale. Our environment processes millions of DNS and Proxy requests per second, across 40 datacenters and global cloud infrastructure providers.

About you

You have a good understanding of Cloud Deployment concepts and popular AWS services.

You know your way around a Linux shell and understand the basic operations of file management, package management, virtual environments and checking system log files.

This role could be a good fit for you if these apply to you:

  • Experience using popular AWS services.
  • Knowledge of Kubernetes and Docker.
  • Basic networking knowledge.
  • Familiarity with Linux (System logging, file management, package management, etc.).
  • Strong verbal and written communication skills, in English.
  • Experience with ticketing and documentation tools such as Jira, confluence or similar.
  • Ability to multitask, prioritize tasks, and handle pressure well in a fast-paced environment.

Additionally, it would be desirable if these apply to you:

  • Hands-on experience with deployment and troubleshooting of containers, distributed applications and microservices.
  • Familiarity with AWS networking services, such as: VPC concepts, Route53, Direct Connects, Transit GW.
  • Experience using Grafana and/or Datadog.
  • Experience writing scripts in Python and using Git repositories.

Why Cisco

We connect everything: people, processes, data, and things.

We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren’t afraid to change the way the world works, lives, plays and learns.

We celebrate the creativity and diversity that fuels our innovation.

We are dreamers, and we are doers. We Are Cisco!

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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