Client Service Representative with German

Jesteśmy globalną organizacją inwestycyjną, a zarazem liderem w zarządzaniu aktywami, działającą na rynku jako Franklin Templeton. Nasza główna siedziba zlokalizowana jest w San Mateo (Kalifornia), a nasze oddziały i wspierające nas spółki zależne znajdują się w 35 krajach. Świadczymy usługi i rozwiązania inwestycyjne w ponad 150 państwach na całym świecie.

Client Service Representative with German

The TA Client Service Representative is responsible for daily interactions with our external clients and business partners concerning their operational and procedural queries. Aside contact with the clients and external business partners you will also interact with various internal teams including AML, Compliance, Legal and other teams.

Working with us, you will be responsible for:

• Ensuring the highest level of service through e-mail and phone to our clients.
• Providing direct support to the clients and business partners with regards to their operational queries and business initiatives.
• Taking part in projects related to client service.
• Recommending and adhering to continuous improvement concepts.

We are looking for candidates who:

• Is good at German and English (Polish would be advantageous).
• Experience in financial services or client service would be an advantage.
• Has strong interpersonal skills, as well as diplomacy and tact.
• Has relevant client service skills.
• Has strong analytical, organizational, and time management skills.

We guarantee:

• Possibility to develop your career in a global environment
• Attractive location in the center of Poznań (New Market)
• Private Healthcare and Life Insurance
• Office gym
• MultiSport Program or MultiSport Cafeteria
• Investment Programs
• Learning resources (LinkedIn Learning, online and in-person trainings)
• Recommendation program (Employee Referral Network)
• Friendly and supportive working environment
• Participation in international projects
• Possibility to lead or support charity events
• Onsite kindergarten and creche
• Onsite canteen, discounted prices

Prosimy powołaj się na portal Mamo Pracuj składając aplikację

Cenimy rodziców. Są ważną częścią różnorodnej i inkuzywnej kultury Franklin Templeton. Dlatego staramy się zapewnić wielowymiarowe wsparcie tak, by mogli spełniać się w swoich życiowych rolach.