Business Architect

Business Architect

LOCATION:
Krakow, Poland

ALTERNATE LOCATION
Lisbon, Portugal

AREA OF INTEREST
Customer Experience

JOB TYPE
Professional

TECHNOLOGY INTEREST
*None

JOB ID
1400588

A Business Architect designs, plans, and coordinates all aspects of business-related projects from initiation to delivery. Projects often involve technical and as well as non-technical aspects. They will coordinate work across multiple teams including internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. Responsible for the development and execution of business-related solutions for clients often including a technical component. Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget constraints. Projects may vary in number, size, and complexity. Focuses on resolving partner/stakeholder problems. Reduces operational issues and drives digitization. Understands overall Agile practices. End to end responsibility of closing problems; close loop; driving business outcomes.

Who You’ll Work With

You will be part of the Commerce & Lifecycle Operations EMEA organization and will work closely in person or through digital channels with your peers in-country or across EMEA/global. With thorough understanding and knowledge of your audience, you will serve as a trusted advisor to our clients.

Who You Are

You enjoy working in a fast-paced changing environment. You have a passion for Customer experience and deliver on the best solutions for our clients. You are passionate about problem resolution.

What You’ll Bring

Bachelors + 5 years of related experience, or Masters + 2 years of related experience.

Skills Set/ Profile:

• Ability to create business models.
• Visualize and design architecture and enablement processes.
• Consult on and develop business strategy and capability models.
• Communicate and influence concepts and ideas.
• Root cause problems and eliminate the cause of problems and not symptoms.
• Critical thinking and looking at overall big picture of problems and solving issues.
• Ability to work cross-functionally inside and outside of CLO.
• Ability to analyze trends and leverage analytics for problem identification.
• Strong communication, presentation, and relationship skills.
• Ability to manage escalations including at the executive level.
• Deep understanding of client structure, systems, requirements, challenges
• Excellent proficiency in Microsoft Excel, PowerPoint
• Proficient English
• Strong planning and analytical skills
• Demonstrated, take-charge attitude, and able to demonstrate flexibility and resiliency.
• Ability to adapt quickly to changing priorities.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re „old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But „Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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