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ZAINSPIRUJ SIĘ

Process Improvement Specialist

  • Redakcja portalu Mamo Pracuj
  • 17 stycznia 2023
  • 3 MIN. CZYTANIA

Process Improvement Specialist

Krakow, Poland
Benefits Service Delivery

Job Description

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Process Improvement Specialist works under guidance to implement process improvements using various non-invasive technologies, according to requirements and standards. Participates actively as a team member, applying team and manager feedback to day to day work activities.

Primary Responsibilities:

  • Implements process improvement solutions according to the functional specifications, detailed design, maintainability, and coding and efficiency standards under guidance.
  • Executes testing to verify basic functionality of their solution under guidance.
  • Creates documentation for solution as per defined standards and processes.
  • Participates in the assessment, analysis, and technical specifications based on functional requirements.
  • Collaborates with other technical and business team members to translate analysis and requirements into improvement solution.
  • Communicates configuration changes, project scheduling, and project status.
  • Provides ongoing support for delivered solutions
  • Actively accepts and applies feedback from peers and management.

Skills and experience that will lead to success

  • Very good command of VBA for applications
  • Knowledge of Power BIDegree in Finance, IT, econometrics, mathematics related field or equivalent, minimum 2+ year experience in SSC or BPO
  • Advanced knowledge MS ExcelGood knowledge MS Access
  • Good understanding of relational database concepts
  • Ability to quickly learn new concepts or technical tasks
  • Ability to gather and translate business needs to valid improvement requirements
  • Good communication skills
  • Very good English skills (B2 / C1).

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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