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IT Service Consultant, CRM Data Operations (Veeva/SFDC)

  • Redakcja portalu Mamo Pracuj
  • 29 marca 2017

Requisition ID: WD100856
Position: Full time
Open date: 2017-03-14 15:25
Functional area: IT
Location: Poznan, Poland – Poznan
Required degrees: Bachelors
Relocation: Not Indicated


Basic qualifications:

  • Proven experience in supporting for applications,
  • Strong verbal & written English communication skills,
  • Ability to learn new concepts and software independently and quickly,
  • Being up-to-date with technologies,
  • Basic programming and scripting.

Preferred qualifications:

  • Knowledge of CRM systems,
  • Knowledge of Salesforce.com (SFDC),
  • Experience in databases and data management,
  • Experience in XML/HTML.
  • Experience in mobile platforms,
  • Experience in Informatica PowerCenter,
  • Experience in service management,
  • Knowledge of ITIL,
  • ADBA – Intermediate level,
  • Ability to automate repeated tasks,
  • Basic BI knowledge.


We are in process of dynamic development and now we are looking for almost 200 employees to newly created Competence Centers in Poznań. Join us!

GSK is deeply committed to professional and personal development offering employment opportunities across a diverse collection of businesses and geographies. So you’ll flourish in an inspiring environment where personal growth plays a vital part in the changing face of the business. Most of all, you’ll enjoy the sense of purpose that comes from leading change in an industry that touches millions every day.

We are currently seeking IT Service Consultant. You will be part of a young and exciting team of experienced consultants. As a member of the service consultants team you will be responsible for providing support for Veeva CRM system and related tools, knowledge management and data interface related activities. You will receive all the required trainings and support required for this role.

Key responsibilities:

  • Providing support for Veeva CRM systems,
  • Cooperating with business users from all around the world,
  • Managing KPI’s ,
  • Knowledge management,
  • Root cause analysis.

When applying for this role, please use the 'cover letter’ of the on-line application to describe how you meet the competencies for this role, as outlined in the job requirements above. Thank you for your interest in this opportunity. The information that you have provided in your cover letter and CV will be used to assess your application.

1. As soon as you send us your application our HR team will screen your CV, it will take approximately 1 week after closing date of the job advertisement
2. If your application meets our requirements HR team will present your CV to the hiring managers
3. Within 3 weeks we will invite you for the first phone interview with our recruitment team
4. Within next 2 weeks we will invite you for the interview with manager
5. Just give us few days and we will come back to you with the feedback

If you have any questions, please do not hesitate to contact us: [email protected]

Contact information:

You may apply for this position online by selecting the Apply now button.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK’s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

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